RETURN POLICY

RETURN POLICY

You may return or exchange, unworn, unwashed merchandise with original tags attached within 14 days of receiving your package for in-store credit. You must ship out your return within 5 business days of receiving it. 

For IN STORE RETURNS please bring your original items along with a copy of the receipt to our store located at 405 S Leroy Street, Fenton MI 48430. Upon the return you will have the choice to exchange your item(s) or receive an in-store credit. 

For SHIPPED RETURNS you must include a copy of your receipt along with your name and contact information in your shipment. Once the return has been processed you will receive an in-store credit in the amount of the returned merchandise.

ALL SALE ITEMS ARE FINAL. These are not eligible for return or exchange!

Questions? Please e-mail us at northerncountrychic@gmail.com and we will respond as quickly as possible!

DAMAGED ITEMS
If you receive an item and it is damaged, you must notify us within 5 days of receiving the item

If you have worn and washed an item, we do not consider this a damage and will NOT give you any type of credit toward it. Please be conscious of the washing and care instructions located on the tags.   

***WE ARE NOT RESPONSIBLE FOR PACKAGES LOST IN TRANSIT! IF YOUR PACKAGE IS LOST WHILE IN TRANSIT YOU MUST FILE A CLAIM WITH THE POST OFFICE.***